Simply, there is a cost to all brokers for processing your insurance documents. We apply an administration charge to our customers to cover costs incurred when setting up a new policy with an insurer.
Likewise should a customer make a change to their policy there is a cost associated because even small things such as a change of address or change of occupation could alter the risk requiring a recalculation of the premium.
To make everything transparent and fair for you, our customer, Heritage have a fixed fee structure that applies to all customers. We also believe it is unethical to increase charges based on the premium you pay. This is why our fees are fixed for everyone from the moment you become a Heritage customer.
Our fixed fees are as follows:
New Policy/Renewal: £30
Mid-term adjustment (any change to your policy): £20
Duplicate documents: £20
Credit card fee: 2% of premium paid via card
This is, by law, a minimum of 14 days in the UK. You will still be charged for the time the vehicle was on cover, as you may have driven the vehicle during that time. Insurance brokers can ask for a charge additionally, however Heritage Insurance Brokers do not.
As with any financial agreement, if you decide to cancel your insurance before it has run its term there will be a cancellation charge. This charge will cover the cost of the administration required to ensure your insurance liability for the vehicle is discharged.
In addition, the insurance company themselves will have a structure in place the shows how refunds are calculated. Part of the cancellation process will include Heritage finding out for you what that cost will be.
Wouldn’t go anywhere else, I have had classic cars on and off for the last 20 years and found your company very professional and extremely friendly, you give the average man or woman in the street the chance to live the dream with your very reasonable premiums.
Very knowledgeable and helpful person. Very efficient service.
Excellent service, cheaper than Flux! Sue was very helpful. I would recommend Heritage to my friends. Thank you – Christopher, Hertford
Heritage classic car insurance is better than mass market policies from one size fits all inflexible insurers. My contact was on top of his subject and able to answer all my questions about details of a new policy.
Heritage Insurance Brokers is a brand name of Norton Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority (FRN 769110). Norton Insurance Brokers Limited is registered in England & Wales, company number 09908568.
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