Contact Us

Talk to our team to get your claim underway. Please note, our claims team is only available on weekdays but you can call the 24hr claims line anytime.

0121 248 9477

Our offices are open Mon-Fri 08:30am – 5:30pm and Saturdays 9am – 1:00pm.

The claims line is 24 hours.

claims@heritagecarinsurance.co.uk

NEED TO BE RESCUED?

If your vehicle has broken down, call us on the UK or EU number depending on where you are.

In the UK: 0121 248 3709

Outside the UK but within Europe: 0044 1444 442044

If you are hard-of-hearing or speech impaired and require a more accessible option, please text the word ‘breakdown’ to 0044 7786 202671

These breakdown helplines are 24 hours.

TIME TO RENEW?

If you need to renew your policy in the next 28 days give our Renewals team a call for the best possible cover.

0121 246 5050

renewalsteam@heritagecarinsurance.co.uk

LOOKING FOR COMMERCIAL INSURANCE?

Our sister brand Tradesure Insurance Brokers specialise in commercial insurance. Call Tradesure for a no-obligation quote.

0121 248 9300

sales@tradesureinsurance.co.uk

“Great service, staff have always been helpful on the phone. Their ‘Multi-car’ policy saved me hundreds of pounds for the year. I had always insured my SIX cars separately, finally I sorted this multi-car policy with them and I’m very glad I did!” – 5 stars, multi car customer

Good service, friendly staff and they sorted me a good price!

“Even in these difficult times it was reassuring to have a friendly voice on the phone to sort my policy out. Top marks again for making a chore a pleasure.” – 5 stars, single vehicle insurance customer.

Top marks for making a chore a pleasure

“Excellent service. Could not be easier to renew my insurance policy. Would recommend to anyone.” – 5 stars, multi car customer

Could not be easier

“The lady who dealt with me was exceptionally helpful. Listening to all my requirements and responding to all my needs. Thank you” – 5 stars, multi car customer

Exceptionally Helpful

“30 years with the same insurer because they are the best all round. Thanks.” – 4 stars, single vehicle insurance customer

30 years with the same insurer

“Very helpful staff. I dealt with Faisal and Emmanuel. Please thank them from me.” – 5 stars, single vehicle insurance customer

Very helpful staff

“Spoke to 2 different staff and both very helpful, especially as they were both working from home due to the lockdown.” – 5 stars, multi car customer

Very helpful, especially as they were working from home

“Have been with Heritage for ten yrs, and I have always had good efficient service, at a realistic price. The staff are very polite and helpful, Will keep using them :-)” – 5 stars, single vehicle insurance customer

OFFICE OPENING HOURS

CALL US ON:

0121 248 9229

TO MAKE A CLAIM CALL:

0121 248 9477

SEND US A MESSAGE

SINGLE VEHICLE INSURANCE

MULTI CAR INSURANCE

CUSTOMER SERVICE

NEED TO MAKE A CLAIM?