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Heritage Car Insurance 4 Vicarage Road Edgbaston Birmingham B15 3ES

OFFICE OPENING HOURS

Our office opening hours are:

Monday to Friday 8:30am to 5:30pm

Saturdays 9am to 1pm

GIVE US A CALL

24HR CLAIMS LINE

If you have ALPS motor legal insurance, you can access their claims service on the 24/hour line below:

0121 248 9477

If you do not have ALPS motor legal cover, please refer to your policy documents for the number to call for claims.

 

SEND US A MESSAGE

Send us a message below and our team will contact you as soon as possible. For urgent matters, we recommend calling the office on 0121 248 9229 during office hours.

If you need to make a claim, please call our 24-hour claims line on 0121 248 9477.

SALES & CUSTOMER SERVICE

Our team are available Monday – Friday, 8:30am – 5:30pm and Saturdays 9am – 1pm.

0121 246 5050

service@heritagecarinsurance.co.uk

sales@heritagecarinsurance.co.uk

multicar@heritagecarinsurance.co.uk

NEED TO MAKE A CLAIM?

The best way to make a claim is to contact your insurer directly, using the phone number on your policy documents. If you have ALPS motor legal cover, you can call the 24-hour claims line listed below.

ALPS MOTOR LEGAL 24HR CLAIMS LINE: 0121 248 9477

You can also talk to our team for help to get your claim underway, but please note that we are only available on weekdays 8:30am – 5:30pm and Saturdays 9am – 1pm.

HERITAGE OFFICE NUMBER: 0121 246 5050

claims@heritagecarinsurance.co.uk

IF YOU’VE BROKEN DOWN

If your vehicle has broken down, call the UK or EU breakdown service number below depending on where you are.

In the UK: 0121 248 3709

Outside the UK but within Europe: 0044 1444 442044
Or text the word ‘breakdown’ to: 0044 7786 202671 (this is a more accessible option for the hard-of-hearing or speech-impaired)
These breakdown helplines are 24 hours

TO RENEW YOUR POLICY

To renew your policy or check any details about your renewal, send us a message below or call us on 0121 246 5050. If you’ve already received your renewal details, you can renew online here.

Contact us

Send us a message by selecting ‘Contact us’ from the options below. We aim to respond to all queries sent before 5pm the same working day in the week, and the next working day if you message us in the evening or at the weekend.