Home Insurance
Our parent company, Norton Insurance Brokers
Our parent company, Norton Insurance Brokers


Same office. Same team. More options.


Heritage have been a part of the Norton family since 1965 when our founder Chris Wilkinson created Norton Insurance Brokers, a general insurance provider for the people of Birmingham. Over time, Heritage was born as a branch of Norton, spurred by Chris’ lifelong love of classic cars and the lack of classic car insurance options at the time.

To this day we’re still one family. Now headed by Mark Wilkinson, Chris’ son, our teams work alongside each other in the same office towards the same, shared goal – to support you in getting the proper protection for the things that matter most.

Why choose us?

Hundreds of customers have trusted us with their home insurance in recent years. So much so that we’ve expanded the insurance options that we offer, to help even more of our customers to get the cover that they need.

We now offer a personal service with our Norton team, for customers who want more of their insurance needs met in one place. Our experienced personal client managers work with our in-house underwriting team to find the most suitable options for your specific requirements.

With our Norton personal client manager service, you’ll get:

  • Your own personal client manager, whom you can contact directly
  • The option to have all of your policies managed in one place, saving you time
  • Service you can trust, with 50+ years’ experience and verified customer reviews

Personal, tailored insurance


By taking out a home insurance policy with Norton, you’re enhancing the service level you’re used to from Heritage with the personal nature of Norton.

When you first speak with us, we’ll give you a PCM (personal client manager) at no extra cost. Your PCM is your dedicated contact within the team who takes care of all your insurance needs, from one-off queries to managing policies you’ve had for years. They will learn about you and what you’re looking for, meaning that when you call you can pick up the conversation where you left off last time with someone who puts your needs first.

You can have total confidence in your cover as your PCM is on hand to help with all your insurance policies, both old and new. From home to motor to travel and beyond, your PCM will save you time and hassle, whilst making sure you have the right insurance for your lifestyle, whenever and wherever you need it.

home insurance family


The Norton vision is simple; to protect your insurance needs with experience, integrity and care so you can enjoy more of life’s adventures.


Home emergency cover

To cover you in the event of an emergency at home such as a freezer breakdown or burst pipe. Home emergency protection covers the cost of getting back to normal.

Key protection

So you don’t have to worry about losing your house or car keys. Key protect covers the cost of a locksmith and replacement keys.

Family legal cover

To cover the costs of getting back on track if you and your family are involved in a legal claim relating to your home.