RENEW YOUR CAR INSURANCE COVER
Need to renew your classic or multi car insurance with us? We’ll make it as easy as possible.
It’s important to ensure continuity of cover for your vehicles by renewing in plenty of time – don’t let your policy lapse if you want your car fully protected.
We’ll send you out your renewal invitation with full details of your policy cover, any additional cover you’ve previously had, and the overall premium. You should receive your renewal invitation about 3 weeks before your vehicle insurance is due to renew.
HOW TO RENEW
Once you’ve received your renewal invitation, you can call us to renew over the phone, or, if you have no changes to make, you can renew online.
If you have any questions about your renewal or want to make changes to your cover, our insurance advisers will help you through the process and ensure you’re happy with all the details before going ahead. Give us a call on 0121 246 5050 to speak with our renewals team.
RENEW EASILY ONLINE
Our new online payment portal lets you pay for your car insurance renewal easily online, making sure you’re covered even if you don’t have the time to call us to make the payment.
Using your broker reference number, you can log into the payment portal and it will pull through your renewal payment details. Once you’ve checked and are happy with these, you can pay using your debit or credit card. You’ll receive a renewal payment confirmation email the same day, and your new insurance documents will be sent to you within seven days.
YOUR QUESTIONS ANSWERED
How can I pay for my classic car insurance?
You can pay for your classic car insurance using our new online payment portal, if you’ve had your renewal invitation. We accept all major credit/debit cards except American Express. You can also choose to pay over the phone or by BACS. We regret that we cannot accept cheques during this time as our office is not open to process them while our staff are working from home.
How does the online renewal payment portal work?
Our online payment portal lets you pay for your insurance renewal easily and sends you an immediate payment confirmation receipt. The portal will ask for a few personal details to identify you, including your broker reference number which you’ll find on your renewal invitation from us. This information allows the portal to pull through the correct renewal details for you. You can then check the details and make the payment using a debit or credit card.
Once the payment has been completed, you’ll receive a confirmation email, and your documents will be sent out by email within seven days.
Can I pay for my classic car insurance monthly?
We do offer the option to pay on a monthly basis for a wide range of policies. Ask us when you confirm your policy, and we’ll be able to let you know if this option is available to you. At present you cannot set up monthly payments using the online portal.
WE'RE HERE TO HELP
If you have questions about your renewal, contact us below and we’ll give you a call.
“Very helpful over the phone, excellent personal service. Having been with Heritage for 14 years, we now have a multi-car policy covering our modern cars as well. Would highly recommend.”
“I would certainly recommend your company based on my experience with one of your advisors: Mr Liam Campbell. He was a courteous, professional individual with excellent knowledge. I was well informed and at no point felt pressured to take out the policy. He is an asset to your company.”
“Already having a car policy with Heritage I felt I would approach the firm with regards to a quote for another motor, this I found to be a excellent move. The young man I spoke to was in my opinion very pleasant and helpful in obtaining a quote which I found to my liking and accepted. In my past dealings with Heritage over some years I found them to be very helpful.”
Top firm to deal with
“Fantastic knowledgeable customer service, cannot fault the team in who I’ve dealt with. I’ve recommended them to everybody I know with a 4×4.”
The help was outstanding
“From initial phone contact to completing the Car Insurance for my classic vehicle the process was made as pleasant as I had ever experienced due to the professionalism and product knowledge of the staff member involved.”
Would not hesitate to recommend Heritage
“I have dealt with this company for the last ten years; this says it all. I’ve always found them helpful, so much so that I did my house insurance with you for the first time this year. Found Jamie very helpful.”
I’ve always found them helpful
“I felt they asked all the relevant questions plus taking into account my choice of cover requirements and I now feel confident that I am insured with a reputable company with the cover level I require. The 2 Heritage staff I dealt with were knowledgeable, helpful and did not pressure me at all.”
Asked all the relevant questions
“I found the service provided by Heritage Insurance Brokers absolutely excellent.
The gentleman I spoke to was courteous, cheerful and extremely helpful. I would recommend them to anyone.
Not only was the service spot on, they saved me over £100 compared to my renewal quote.”