Renew Your Cover

HOW TO RENEW

Once you’ve received your renewal invitation, you can call us to renew over the phone.

You may also receive an email with a ‘renew online’ link. If you have no changes to make at renewal, this is a quick and simple way to confirm your renewal.

If you have any questions about your renewal or want to make changes to your cover, our insurance advisers will help you through the process and ensure you’re happy with all the details before going ahead. Give us a call on 0121 246 5050 to speak with our renewals team.

RENEW EASILY ONLINE

Our online payment portal lets you pay for your car insurance renewal easily online, making sure you’re covered even if you don’t have the time to call us to make the payment.

If you’ve not been in touch with us to confirm renewal ahead of time, you’ll receive an email from our payment portal inviting you to renew your cover. Your customer reference and the policy premium amount due will be clearly shown.

For your security, you can only access online payment via the email we will send you.

YOUR QUESTIONS ANSWERED

How can I pay for my classic car insurance?

You can pay for your classic car insurance online using the link that will be emailed to you, once you’ve had your renewal invitation.

You can also choose to pay over the phone or by BACS, or send us a cheque. We accept all major credit/debit cards except American Express.

Please make cheques payable to Norton Insurance Brokers Ltd.

How does the online renewal payment portal work?

Our online payment portal lets you pay for your insurance renewal easily.

After your renewal invitation has been sent to you, you’ll also receive an email from our payment system, inviting you to confirm your renewal and pay online. If you have no changes to make at renewal, this is a quick and simple way to renew.

Your customer reference number and the amount payable will be clearly shown. You can then check the details and make the payment using a debit or credit card.

Once the payment has been completed, you’ll receive a confirmation email, and your documents will be sent out by email as soon as we receive them from your insurer.

Can I pay for my classic car insurance monthly?

We do offer the option to pay on a monthly basis for a wide range of policies. Ask us when you confirm your policy, and we’ll be able to let you know if this option is available to you. At present you cannot set up monthly payments using the online portal.

WE'RE HERE TO HELP

If you have questions about your renewal, please contact us below and we’ll give you a call.