Christmas and New Year opening hours

This Christmas our office will be open on the 23rd December from 8:30am to 5:30pm, following which the below hours will apply between Christmas and New Year. Regular hours resume from the 2nd of January 2020.

Monday 23rd December	8:30am – 5:30pm
Tuesday 24th – Thursday 26th December	closed
Friday 27th December	9am – 2:30pm
Saturday 28th – Sunday 29th December	closed
Monday 30th December	9am – 2:30pm
Tuesday 31st December	9am – 2:30pm
Wednesday 1st January 2020	closed
Thursday 2nd January 2020	8:30am – 7pm (regular hours)

If you need to make a claim over the holiday period and our office is open, call us as you usually would on 0121 246 9090. If you need to make a claim outside of our opening hours, you can do so by calling the 24 hours claims line on 0121 248 9477.

HAVE QUESTIONS? CONTACT US HERE.

What is agreed value and why does it matter?

November 25th, 2019

Agreed value helps protect the value of your car in case of a write-off or theft when it can’t be recovered. But how do insurers determine agreed value?

Heritage’s Twelve Days of Christmas

December 12th, 2018

Synonymous with this festive period of the year is the Twelve Days of Christmas Carole. At Heritage we’ve noticed a distinct lack of classic cars in the twelve days so we’ve complied our version.

Motorists putting off car servicing due to financial constraints

September 10th, 2020

A third of motorists are putting off getting their vehicle serviced because of financial constraints due to the COVID-19 pandemic, Motor Trader has reported.

Government plans announced to tackle smart motorway safety concerns

March 13th, 2020

The 18-point Action Plan will abolish dynamic hard shoulder use and increase the number of refuge areas.

Heritage customer Tony gets his dream car, a Land Rover Series IIA, thanks to TV show Wheeler Dealers

January 17th, 2020

Tony Dytrych-Cowell is a North Yorkshire postman, about to become a policeman, who used to race Land Rovers in the Army. In 2019 he applied to take part in the new series of Wheeler Dealers: Dream Car, which features car dealer Mike Brewer and ex-Formula 1 mechanic Marc ‘Elvis’ Priestley, trading up cars to help […]

“Even in these difficult times it was reassuring to have a friendly voice on the phone to sort my policy out. Top marks again for making a chore a pleasure.” – 5 stars, single vehicle insurance customer.

Top marks for making a chore a pleasure

“Excellent service. Could not be easier to renew my insurance policy. Would recommend to anyone.” – 5 stars, multi car customer

Could not be easier

“The lady who dealt with me was exceptionally helpful. Listening to all my requirements and responding to all my needs. Thank you” – 5 stars, multi car customer

Exceptionally Helpful

“30 years with the same insurer because they are the best all round. Thanks.” – 4 stars, single vehicle insurance customer

30 years with the same insurer

“Very helpful staff. I dealt with Faisal and Emmanuel. Please thank them from me.” – 5 stars, single vehicle insurance customer

Very helpful staff

“Spoke to 2 different staff and both very helpful, especially as they were both working from home due to the lockdown.” – 5 stars, multi car customer

Very helpful, especially as they were working from home

“Have been with Heritage for ten yrs, and I have always had good efficient service, at a realistic price. The staff are very polite and helpful, Will keep using them :-)” – 5 stars, single vehicle insurance customer

INSTANT CLASSIC CAR QUOTE