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    Heritage Insurance receives Feefo Platinum Trusted Service Award 2024


    We are proud to announce that we have received a Platinum Trusted Service Award from Feefo for the third year running.

    This accomplishment reflects our dedication to providing an exceptional service for customers, and it means we have received the highest possible accreditation from Feefo.

    Feefo is the world’s largest provider of verified reviews. The Platinum Trusted Service Award is given to businesses that demonstrate an “outstanding” service to customers – including meeting the criteria of receiving at least 50 reviews with an overall rating of at least 4.5, for three consecutive years. This is now the third time that Heritage has received the Platinum Status.

    Mark Wilkinson, Managing Director at Heritage Insurance, commented: “Achieving Platinum Status on Feefo is a testament to our team’s hard work and dedication. Our focus has always been on delivering personalised service and expert advice, so it’s incredibly satisfying to see our clients acknowledge this.

    “I would like to take this chance to thank all of our clients for their valuable feedback, our staff for their hard work throughout the year, and Feefo for allowing us to strive to improve.”

    Tony Wheble, CEO at Feefo, commented on Heritage winning this year’s award: “The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

    “A particular congratulations to Heritage Insurance for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.”

    This achievement is an embodiment of our values and what we endeavour to do as a business – caring for our customers, working together as a team to achieve our goals, and enjoying the adventure along the way so that we can flourish.

    The Heritage Insurance valuesPictured: The Heritage Insurance values