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Heritage Classic Car Insurance reviews

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Feedback for Heritage Classic Car Insurance has been compiled from 252 customer reviews

Date Product Score Customer Comment

FL

  • Customer also bought: .... :
  • FL
Service:-

I had a couple of incorrect details on the schedule which still haven't been corrected despite a call to Robert. One was the cc of our MGF, which should have been 1800cc, not 1600cc. The second one was the an incorrect name for my husband, who is the second driver on my policy.
I would be grateful ifn these could be corrected immediately.
Many thanks.

FL

  • Customer also bought: .... :
  • FL
Service:++

Customer service is A1 the deal for my two classic cars was unbeatable again I have been with Heritage for 3 years now and I will continue to spread the word and stay with Heritage.

FL

  • Customer also bought: .... :
  • FL
Service:+

Friendly efficient service with the impression they were interested in me.The paperwork on e mail is a mistery to me as it contains a slide show my computer does not read and no cover note is atatched despite it saying it is on the heading letter but one sent in the post will rectify this. The full operative strength does not start until 10 am so the offer to call me back was not acheived as I did not make it to the top of the list before my patience expired but the operative was efficient and reasonably friendly. I will use them again

FL

  • Customer also bought: .... :
  • FL
Service:++

I got a preliminary quote from them really easily and at a good price, then when I was just about to buy the car, I got a final quote and bought in one simple conversation. Excellent.

PC

  • Customer also bought: .... :
  • PC
Service:++

All very good and happy with classic car insurance. Yes would recommend to others.

PC

  • Customer also bought: .... :
  • PC
Service:++

First class service.
Let’s hope there as good if I have to claim.

PC

  • Customer also bought: .... :
  • PC
Service:++

no problems

PC

  • Customer also bought: .... :
  • PC
Service:-

First contact went very well, when documents arrived and I checked them I had a concern and still have, I contacted you again regarding the matter and the guy was going to look into it asap and get back which now was a few days ago.

PC

  • Customer also bought: .... :
  • PC
Service:++

I have used them before and their service is efficient and friendly

FL

  • Customer also bought: .... :
  • FL
Service:++

good advice , and good knowledge

FL

  • Customer also bought: .... :
  • FL
Service:++

Very helpful individual and very patient when I had to make changes. Very reasonable rare.

PC

  • Customer also bought: .... :
  • PC
Service:++

I have been with Heritage for about 20 years insuring my classics and never once had a problem wouldn’t go anywhere else 👍

FL

  • Customer also bought: .... :
  • FL
Service:++

Great price interesting negotiator friendly and chattie

PC

  • Customer also bought: .... :
  • PC
Service:++

Tom contacted when he said he would on more than one occasion
And endeavoured to get me the best policy

PC

  • Customer also bought: .... :
  • PC
Service:++

Excellent communication knowledgeable staff and very helpful, would recommend.

FL

  • Customer also bought: .... :
  • FL
Service:-

After renewing my motor insurance policy I was sent an email the following day confirming my policy details, but unfortunately, I was sent a cover note dating back to 2014. I returned the email to customer service and requested the correct cover note to be sent, but got no reply after 1 week. I then telephoned and left a message requesting a call back, but got no reply, and when I finally got through to speak to someone, I was told that cover notes are not sent anymore, but that is obviously wrong because I have just received a correct one today! The person I spoke to said he would call me back within 10 minutes...........I never did receive a return call, but did receive an email with a correct cover note finally.

PC

  • Customer also bought: .... :
  • PC
Service:++

very good. Excellent.Helped me out on sorting my car insurance

PC

  • Customer also bought: .... :
  • PC
Service:++

They made the entire process simple and easy. The questions they asked were all relevant to ourselves and the car. The price was very fair and the lad I spoke to (Daniel) was most helpful. I would certainly recommend Heritage to anyone needing Classic car insurance.

PC

  • Customer also bought: .... :
  • PC
Service:+

Competitive prices and easy to use

FL

  • Customer also bought: .... :
  • FL
Service:++

Good to deal with, thanks.