Thank you for visiting www.heritagecarinsurance.com (“Website”). This cookie notice applies to the Website, any website or branded pages on third party platforms (e.g.YouTube and Facebook) and applications accessed or used through such websites or platforms which are operated by or on behalf of Heritage Insurance Brokers (“Heritage Insurance Brokers Site”).
When using a mobile device to connect to the internet, you should also refer to the privacy notice of the specific App you are using to understand its specific data collection practices.
1. What are Cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. See below for details on what information is collected by cookies and how we use that information.
For more information about the kinds of data that we generally collect, please read our privacy notice.
3. What types of cookies may be used on Heritage Insurance Brokers Sites?
We may use the following types of cookies on Heritage Insurance Brokers Sites:
Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
Persistent cookies stay on your browser until you delete them manually or until your browser deletes them based on the duration period set within the cookie. These cookies will recognise you as a return visitor.
Necessary cookies are strictly necessary for the operation of a Heritage Insurance Brokers Site. They enable you to navigate around the site and use our features.
Cookies that send information to us
These are the cookies that we set on a Heritage Insurance Brokers Sites and they can only be read by that site. This is known as a “First Party” cookie.
We also place cookies on Heritage Insurance Brokers ads which are placed on other websites owned by third parties (e.g. Facebook). We obtain information via those cookies when you click on or interact with the advertisement. In this situation Heritage Insurance Brokers is placing a “Third Party” cookie. Heritage Insurance Brokers may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour.
Cookies that send information to other companies
These are cookies that are set on a Heritage Insurance Brokers Site by our partner companies (e.g. Facebook or advertisers). They may use the data collected from these cookies to anonymously target advertising to you on other websites, based on your visit to this Website. For example, if you use a social widget (e.g. the Facebook icon) on the Website, it will record your “share” or “like”. Facebook (as the company setting the cookie) will collect the data.
4. Examples of cookies used on this Website
|Purpose||Does this cookie
collect my personal
|Help us understand how visitors interact with our Website by providing information about the areas visited, time spent and any issues encountered, such as error messages. This helps us improve the performance of our websites.||No, they do not identify you as an individual. All data is collected and aggregated anonymously.||Google Analytics Cookie Usage on Websites|
|Social Sharing Cookies (sometimes called “Third Party” cookies, or “Social Widgets”)
|Social sharing offered on the Website is run by third parties. These third parties may drop cookies on your computer when you use social sharing features on the Website, or if you are already logged into them. These cookies help improve your experience on the Website.
They allow you to share comments/ratings/pages/bookmarks and help to provide access to social networks and social online tools more easily.
|These cookies may collect personal information that you have voluntarily disclosed, such as your username.||About Facebook Social Plugins|
|These cookies are used to deliver content via targeted advertising that is relevant to you and your interests or to limit the number of times you see a particular advertisement.
These cookies also help us measure the effectiveness of advertising campaigns on Nestlé and Non-Nestlé websites. We may share this information with other parties, including our agencies.
|Most Targeting/Advertising cookies track consumers via their IP address. In some countries IP addresses are classified as personal data.||About DoubleClick|
5. Other similar technologies
Heritage Insurance Brokers Sites also make use of other tracking technologies including IP addresses, and log files, which also help us tailor Heritage Insurance Brokers Sites to your personal needs.
An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP Addresses for the following purposes: (i) troubleshoot technical concerns, (ii) maintain website safety and security (iii) better understand how our websites are utilised, and (iv) to better tailor content to your needs depending on the country you are in.
We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about a user’s browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they’ve viewed on our website and for how long), and, (iii) other similar navigational or click-stream data.
6. Manage your cookies / preferences
You should ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of Heritage Insurance Brokers Site although you may not have access to all the features on Heritage Insurance Brokers Site if you do so. See the ‘help’ button on your browser (e.g. Internet Explorer, Firefox) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.
Additionally, where available, you can exercise your choice in allowing for cookies to be placed on your computer or to opt-out of cookies by visiting the following sites andAbout Ads websiteselecting which company’s cookies you would like to opt out of: Digital Advertising Alliance Consumer Choice Page or Your Online Choices.
7. Legal Notice update
We reserve the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.
This notice was last updated July 2016
“Even in these difficult times it was reassuring to have a friendly voice on the phone to sort my policy out. Top marks again for making a chore a pleasure.” – 5 stars, single vehicle insurance customer.
Top marks for making a chore a pleasure
“Excellent service. Could not be easier to renew my insurance policy. Would recommend to anyone.” – 5 stars, multi car customer
Could not be easier
“The lady who dealt with me was exceptionally helpful. Listening to all my requirements and responding to all my needs. Thank you” – 5 stars, multi car customer
“30 years with the same insurer because they are the best all round. Thanks.” – 4 stars, single vehicle insurance customer
30 years with the same insurer
“Very helpful staff. I dealt with Faisal and Emmanuel. Please thank them from me.” – 5 stars, single vehicle insurance customer
Very helpful staff
“Spoke to 2 different staff and both very helpful, especially as they were both working from home due to the lockdown.” – 5 stars, multi car customer
Very helpful, especially as they were working from home
“Have been with Heritage for ten yrs, and I have always had good efficient service, at a realistic price. The staff are very polite and helpful, Will keep using them :-)” – 5 stars, single vehicle insurance customer