What are cookies?
Cookies are small text files that may be automatically stored on your computer or mobile device by the websites you visit.
They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. See below for details on what information is collected by cookies and how we use that information.
For more information about the kinds of data that we generally collect, please read our privacy notice.
What cookies does the Heritage Insurance Brokers website use?
We use the following types of cookies:
- Strictly necessary: required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Provider | Bing
Cookie | _uetsid
Description | We use Bing Analytics to gain a better understanding of how users browse and interact with our website and advertisements in order to improve our website and offer a better user experience. More Information can be found here (https://privacy.microsoft.com/en-gb/privacystatement).
Usage Type | 2. Analytical
Expiry | 1 Hour
Provider | Google
Cookie | _ga
Description | We use Google Analytics and Google Tag Manager to gain a better understanding of how users browse and interact with our website in order to improve our website and offer a better user experience for everyone.
Cookie | _ga: Used in combination with the _gid to distinguish users and generate statistical data.
Cookie | _gid: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Cookie | _gat_UA-###: Used by Google Analytics to throttle request rate.
Cookie | _dc_gtm_UA-###: Your unique Analytics ID used by Google Tag Manager to generate visitor and statistical data.
Usage Type | 2. Analytical
Expiry | 2 Years
Cookie | _gid
Expiry | 24 Hours
Cookie | _gat_UA-#######
Expiry | 1 Minute
Cookie | _dc_gtm_UA-###
Expiry | 1 Minute
Analytics cookies on our website
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the USA and stored there.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activities for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where this is required by law or insofar as third parties process this data on behalf of Google. Google will never associate your IP address with any other data held by Google.
For more information about Google Analytic cookies please visit (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage).
Managing and blocking cookies
Manage your cookies / preferences
You should ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of Heritage Insurance Brokers Site although you may not have access to all the features on Heritage Insurance Brokers Site if you do so. See the ‘help’ button on your browser (e.g. Internet Explorer, Firefox) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.
Additionally, where available, you can exercise your choice in allowing for cookies to be placed on your computer or to opt-out of cookies by visiting the following sites andAbout Ads websiteselecting which company’s cookies you would like to opt out of: Digital Advertising Alliance Consumer Choice Page or Your Online Choices.
Legal Notice update
We reserve the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.
This notice was last updated July 2020.
“Great service, staff have always been helpful on the phone. Their ‘Multi-car’ policy saved me hundreds of pounds for the year. I had always insured my SIX cars separatelt, finally I sorted this multi-car policy with them and I’m very glad I did!” – 5 stars, multi car customer
Good service, friendly staff and they sorted me a good price!
“Even in these difficult times it was reassuring to have a friendly voice on the phone to sort my policy out. Top marks again for making a chore a pleasure.” – 5 stars, single vehicle insurance customer.
Top marks for making a chore a pleasure
“Excellent service. Could not be easier to renew my insurance policy. Would recommend to anyone.” – 5 stars, multi car customer
Could not be easier
“The lady who dealt with me was exceptionally helpful. Listening to all my requirements and responding to all my needs. Thank you” – 5 stars, multi car customer
“30 years with the same insurer because they are the best all round. Thanks.” – 4 stars, single vehicle insurance customer
30 years with the same insurer
“Very helpful staff. I dealt with Faisal and Emmanuel. Please thank them from me.” – 5 stars, single vehicle insurance customer
Very helpful staff
“Spoke to 2 different staff and both very helpful, especially as they were both working from home due to the lockdown.” – 5 stars, multi car customer
Very helpful, especially as they were working from home
“Have been with Heritage for ten yrs, and I have always had good efficient service, at a realistic price. The staff are very polite and helpful, Will keep using them :-)” – 5 stars, single vehicle insurance customer